Your Questions Answered

Q. How much can I borrow?

A. It all depends on your income and living costs. The most important thing is to ensure that your repayment amounts work for your budget. Our team are experts at helping you work out the best solution so that you get the right car and the right car loan. Give us a call on 0800 88 2000 or Click Here to find out the borrowing amount that’s right for you.

Q. Why is pre-approved car finance a good idea?

A. Shop with confidence, knowing that you have the car finance you need, for an amount that works for your budget. Whether you buy on Trade Me, through a car dealer, or from a private seller, being a cash buyer gives you more negotiating power and simplifies the process. Find the car, draw down your car loan and drive away on the same day. Get your pre-approved car loan underway by Clicking Here.

Q. How much deposit will I need?

A. We often provide car finance with no deposit. It’s really up to you. When you speak to the team, we’ll also be able to give you the figures you need to decide whether a little cash up front is better for your finances over time. If you would like to know if you qualify for a no-deposit car loan, give us a call or complete our quick form by Clicking Here.

Q. I already have pre-approved finance but Im looking for a better deal. Can you help?

A. Our rates are often better than the banks and other finance companies so it is definitely worth talking to our team before signing on the bottom line with someone else. Give us a call on 0800 88 2000 or Complete Our Quick Form to find out if we can save you money.

Q. Are your interest rates competitive?

A. Yes. In many cases, our approach to car finance means we can provide better rates than the banks and other finance companies. What do we mean by ‘our approach’? Simply that our team take the time to assess applications on their individual merit. Better understanding of our clients often means better rates.

Q. What paperwork will I need?

A. We keep it fuss-free and generally only need three things: (1) three months of bank statements showing your income coming in, (2) ID, for example your Driver’s License, and (3) details of any other loans or payments you are making.

Q. Im self-employed. Can I qualify for car finance with you?

A. Absolutely. We help self-employed people with their car finance every day – after all, we are a nation of small business people. If you would like to know more about how we can help, give our team a call on 0800 88 2000 or Click Here to complete our quick online application form.

Q. Do I need to buy my car from a car dealer?

A. No. You can buy your car from Trade Me, a registered dealer or a private seller. As long as the vehicle meets our requirements, we can process your car finance application.

Q. What type of cars do you finance?

A. We don't have too many rules about the types of cars we can finance. As a brief guideline, we like to finance a car that is less than 10 years old and has travelled less than 150,000kms, with a minimum value of $5,000.

Q. I have a Baycorp default. Will I still get car finance?

A. We understand that unexpected finance issues are a fact of life. Usually – by getting to know our clients and reviewing their options – we can find a solution. The quickest way to find out if you will qualify for car finance with us is to complete our Quick Online Application Form.

Q. Can I get a car loan on a Learner’s License?

A. Unfortunately no, you need a Restricted License to qualify for car finance. However, make sure you check out our Blog Page and connect with us on Facebook for tips on how to get the best car loan for your needs and other helpful info for when the time comes.

Q. Do I need the CFS Full Protection package?

A. No, but for only a few dollars a week we definitely recommend it. It covers your vehicle, your repayment obligations and more, so that you’re covered should the unforeseen happen – which unfortunately it can. Talk to one of the team on 0800 88 2000 to find out more and what works for you.

Q. What if I am buying the car to help a family member?

A. We can often help, as long as we have all the details. We may need your family member to complete an application form as well.

Q. How do I contact Community Financial Services?

A. You can call CFS on 0800 88 2000 or email customerservice@cfsfinance.co.nz. We help people across New Zealand with their car finance needs and we’re based in Ellerslie, Auckland, New Zealand.